Realtime Tracking of Twitter Hashtags

Hashtags is an opt-in service. You must follow @hashtags for the service to index your tweets.

#iCitizen

User Message
leighhouse (99)
May 21, 2008		 Wrapping up # coverage here. Headed out into the world and unclogging your feeds. Great conference. Thanks to Resource and speakers.
leighhouse (99)
May 21, 2008		 Dr Bob: Every media writer has a cheat sheet of bloggers they use to inform coverage. Creates echoing effect. How do all connect? #
leighhouse (99)
May 21, 2008		 Dr Bob: Social media is silver bullet. Something in all the metrics talk made me miss what we're shooting... #
leighhouse (99)
May 21, 2008		 Paul: Challenge is metrics to analytics to consulting. Translate it to something stakeholders would care about. Relevance. #
leighhouse (99)
May 21, 2008		 Surprised to hear from retailers that there are people who should want online metrics, but don't. Isn't retail addicted to # #
leighhouse (99)
May 21, 2008		 Paul: I've seen metrics so abused by marketers; I think we do ourselves a huge disservice #
afhill (5)
May 21, 2008		 Spent too long doing usability testing not to want to ask clients about satisfaction. Metrics aren't just numbers #
leighhouse (99)
May 21, 2008		 One more # panel: Dr. Robert Leone, Texas Christian University; Pete Blackshaw, Nielsen Online; Steve Kahn, DSW; Paul Horstmeier, HP
leighhouse (99)
May 21, 2008		 Avinash: Personalization is identifying insights and neds around microsegments #
brentter (2)
May 21, 2008		 http://icitizen.resource.com/blog/ # hopefully today's speakers will get put on the site like yesterdays... :)
leighhouse (99)
May 21, 2008		 Avinash: All the tools I showed you today are free. The insignts have to come from you. #
leighhouse (99)
May 21, 2008		 Avinash: Most decisions made by Hippos – highest paid person's opinion. Furthest removed from customer #
leighhouse (99)
May 21, 2008		 Avinash: Ex: pharma site had 90% bounce rate. CTA was buy. Reason for visit was research. People couldn't find what they wanted #
afhill (5)
May 21, 2008		 Metrics questions- were you able to complete your task? But if it takes three visits to convert, what task is for visit 1? #
leighhouse (99)
May 21, 2008		 Avinash: 3 fundemental Qs to uncover insights: Why are you here; where you able to complete task; if not, why not? #
leighhouse (99)
May 21, 2008		 Avinash: Online buying isn't "one night stand" - takes 3, 4, more visits to make a purchase #
leighhouse (99)
May 21, 2008		 Avinash: Google analytics uses indexes and visual intelligence ... clarity without "thinking" #
leighhouse (99)
May 21, 2008		 Avinash calls online marketing faith-based behavior. Because we have all this date, but don’t understand the ‘whys’ #
leighhouse (99)
May 21, 2008		 Next Avinash Kaushik, Analytics Evangelist, Google, talking: "Microconversions": valuable on-site behavior unrelated to purchase #
leighhouse (99)
May 21, 2008		 Riccardo: Top of mind mobile opportunities for Wal-Mart: acess to reviews; price / stock checks; virtual waller #
leighhouse (99)
May 21, 2008		 Listening to Riccardo reminds me to get back to argument - for retailers, tech doesn't have to be 4 everyone, it's personal exp #
leighhouse (99)
May 21, 2008		 John: Today our customers exchange 150 billion messages a year. People tried it and we made it addictive. #
leighhouse (99)
May 21, 2008		 John: If you were to put that through any market research industry, they would say that would never succeed. #
leighhouse (99)
May 21, 2008		 John: Think about text messaging. You only have 160 characters. Have to triple tap to get a letter. And you have to pay for it. #
leighhouse (99)
May 21, 2008		 Riccardo: People find what they need #
leighhouse (99)
May 21, 2008		 Riccardo: Mobile initiative ran under radar until WSJ picked it up then a little top-down panic about what did we do? #
leighhouse (99)
May 21, 2008		 Riccardo talking about Wal-Mart secret item holiday event. Tested before, on, after Black Friday. Clues via text. #
leighhouse (99)
May 21, 2008		 Wal-Mart guy is unexpectedly chic. Great lime-rimmed glasses and matching polo. Stripey socks? Of course. #
leighhouse (99)
May 21, 2008		 Oh, John launched cellfire. Waiting for that channel to get big. But, might not work wth expectations retail has for coupons #
leighhouse (99)
May 21, 2008		 Cool Deb Schultz just showed up with a powerstrip and a laptop. Love the community power share #
brentter (2)
May 21, 2008		 http://snurl.com/29xg2 #
leighhouse (99)
May 21, 2008		 Bill: Bigger issue than people who don't have access is people who choose not to access. Think of it as a big arcade. Need trust. #
leighhouse (99)
May 21, 2008		 Bill: OpenID also insures you're not a machine / spam, creates acess #
leighhouse (99)
May 21, 2008		 Bill: OpenID is a movement that comes out of the idea that there's far too much pain around user name / password pairs. #
leighhouse (99)
May 21, 2008		 Kelly: Important to understand your purchase process and how much engagement / consideration / relationship it will support #
leighhouse (99)
May 21, 2008		 Aside: Can I say how impressed I am by how many women are speaking at # Largely due to Resource's leaders, but clients, too...
leighhouse (99)
May 21, 2008		 Doc joined by Rooley Eliezerov, Gigya; Bill Washburn, Open ID; Kelly O'Neill, ATG for personal and portable panel #
leighhouse (99)
May 21, 2008		 Kind of scares me that I can't get on board with this. Newest ideas coming from oldest guy in room. 30-somethings snarking. #
leighhouse (99)
May 21, 2008		 Bigger than that Doc's approach seems so high engagement and ltd audience ... but says something will come along to make it simple #
leighhouse (99)
May 21, 2008		 In simplest form, Doc's ideas seem like convenience of Canada's Airmiles. www.airmiles.ca - all data in one palce for one reward #
leighhouse (99)
May 21, 2008		 Doc's VRM sounds way hard. I don't want to manage rel with Target or write RFP for a blender. I don't have an acquisition dept. #
leighhouse (99)
May 21, 2008		 # blogger Karen just posted the iCitizen Day 2 video. http://vimeo.com/1045328
afhill (5)
May 21, 2008		 How does relbutton relate to microformats? #
leighhouse (99)
May 21, 2008		 Doc: In identity world, cards /prices/ rels not issued to you. You issue your own card / intention / "RFP" http://snurl.com/29x75 #
leighhouse (99)
May 21, 2008		 Doc: Not necessarily social b/c social makes assumption we have power in numbers. We have power as individuals, not from vendors. #
leighhouse (99)
May 21, 2008		 Doc unfinished biz of Cluetrain is Vendor Relationship Mgt - control by customers who are in free markets & engageing with vendors #
leighhouse (99)
May 21, 2008		 Doc must be part of RenGen. So far referenced Rousseau, Whitman, Marx ... waiting for the test at this point #
leighhouse (99)
May 21, 2008		 Doc pokes at big box for saying they "own the customer." Another term for owning humans? Slavery. Too busy talking to ourselves. #
leighhouse (99)
May 21, 2008		 Doc's point seems to be: smartest people about the right experience are your customers, not your employees or competitiros. #
leighhouse (99)
May 21, 2008		 Doc: Want to express logical and personal preferences, like no ads when calling tech support or will pay for faster service #
leighhouse (99)
May 21, 2008		 Doc-What could car rental do if it knew customer intention. If it stopped "trap and hold" tactics like "car you want or similar" #
leighhouse (99)
May 21, 2008		 Doc: Attention economy until point of decision then intention economy. Using car rental as ex. of industry without intention. #
leighhouse (99)
May 21, 2008		 Doc: Attention economy has involved to intention economy on the live Web ... what you get when a customers mind is made up. #
afhill (5)
May 21, 2008		 Blogosphere is live web v static web from standard websites - but still may have dynamic content? #
afhill (5)
May 21, 2008		 Doc searls acknowledging open source as relevant to more than just geeks #
leighhouse (99)
May 21, 2008		 Doc: Keydriver of open source, not just anyone can create and use, but anyone can IMPROVE IT. #
leighhouse (99)
May 21, 2008		 Doc talks about approach - "we list all the things we think are true that no one's talking about" So us. #
leighhouse (99)
May 21, 2008		 Doc calls Web "the Net." Love the anachronisms when digital adopters talk 'what's coming' #
leighhouse (99)
May 21, 2008		 Doc Searls of Cluetrain Manifesto headed to the stage #
leighhouse (99)
May 21, 2008		 Running a "homemade" video of a lost soul wandering around # Calling his little bro for translation. Hope they post on youtube!
leighhouse (99)
May 21, 2008		 Ok, queue is empty. Onto live twittering on the last day of # Back to regular volume this afternoon!
leighhouse (99)
May 21, 2008		 Holy bass at # These marketing videos are rocking the house. @griner says “Bass is kickin like my 69 Impala”
leighhouse (99)
May 21, 2008		 Tom: Ah ha moment is when you realize how many projects are stuck in the pipeline w/ no R&D budget to solve #
leighhouse (99)
May 21, 2008		 Tom: Humana currently has a challenge out to identify ways to improve healthcare in the U.S. 2000 solvers responding…#iCitizen
leighhouse (99)
May 21, 2008		 Tom: Other end of spectrum, statistical methods for software something-something. #
leighhouse (99)
May 21, 2008		 Tom: Generation coming up now is going to find a way to make a living on their own terms, using the Web #
leighhouse (99)
May 21, 2008		 Tom: Natural problem solvers want to create solutions. Open innovation. Awarding winning solutions. (Asari X, DARP) #
leighhouse (99)
May 21, 2008		 Last speaker today Tom Venable, from iTalk – reaching out to creative minds to fast-track R&D and product development #
leighhouse (99)
May 21, 2008		 Manish: Lifestyle shopping is much more discovery and emotionally oriented. Comparing handbags is much different than cameras. #
leighhouse (99)
May 21, 2008		 Manish: Sweepstakes / campaigns incent specific behaviors vs. ongoing rewards that can become negative to site #
leighhouse (99)
May 21, 2008		 Adam: Reward not just quantity but content. Elevate / spotlight their voice. #
leighhouse (99)
May 21, 2008		 Going to catch you up on the tweets lost to yesterdays Twitter outage #
leighhouse (99)
May 20, 2008		 Interesting Andy Beal post apropos of # How many friends do you have... http://snurl.com/29tie
leighhouse (99)
May 20, 2008		 Adam: Adoption has really been fast paced. Only a few years ago, I’d be in a meeting and first Q was: what is a blog?? #
leighhouse (99)
May 20, 2008		 Tom: Lemonade users are highly sophisticated. Using stands as side business. Have high expectation, low patience. #
leighhouse (99)
May 20, 2008		 On stage Sam Decker, Bazaarvoice; Tom Zawacki, Lemonade; Manish Chandra, Kaboodle; Adam Weinroth #
leighhouse (99)
May 20, 2008		 Panel about ‘what customers can do’ hosted by @threegirls #
leighhouse (99)
May 20, 2008		 Steve - all of our data about real advocacy today is face-to-face conversations, not online #
leighhouse (99)
May 20, 2008		 Steve: If it isn't a disruptive message attached to the foundation of the brand, it's just more elves... #
leighhouse (99)
May 20, 2008		 Steve: Whole industry is built backwords. Lots of people want to build you a viral video, throw them out of your office #
leighhouse (99)
May 20, 2008		 Steve: Buzz marketing is danger zone. Office Max made 100 million elves, but same store sales dropped 7% #
leighhouse (99)
May 20, 2008		 Duncan: Every day every hipster has to get out of bed & decide what faded retro t-shirt to wear and most of the time no one cares. #
leighhouse (99)
May 20, 2008		 Marsha: Hard for you to hear, but not everyone is on the internet #
leighhouse (99)
May 20, 2008		 Marsha: For the people who read my books, i'm a gateway drug to the internet #
leighhouse (99)
May 20, 2008		 Marsha: I would never work for eBay because someone would tell me what i could say. It's about integrity. #
leighhouse (99)
May 20, 2008		 Salads with flowers and Marsha Collier talking eBay... # lunch
leighhouse (99)
May 20, 2008		 Marsha: I'm an iCitizen and i'm not in my 20s. In fact i have a daughter in her 20s. #
leighhouse (99)
May 20, 2008		 Thinking about Adam comment - to make execs comfortable, originally used existing spokespeople online. Wonder if that worked... #
leighhouse (99)
May 20, 2008		 Adam: To get execs blogging, have special topics for 2 weeks ... then next conversation starts. Limited engagement, great stories #
leighhouse (99)
May 20, 2008		 Q from audience: How are you mobilizing your staff. Adam: Step 1, get legal to sign off #
leighhouse (99)
May 20, 2008		 Jan: There is going to be negative talk about your brand. It's what you do about it. Own up to it. Address it. #
leighhouse (99)
May 20, 2008		 Stan: When you have a brand that has a POV, you have to build in that there's a counter POV. And build a conversation around that. #
leighhouse (99)
May 20, 2008		 Jan / Scotts: Always been a conversation in our industry. Storytelling from individ to individ. Neighbors, clubs, hardware store. #
leighhouse (99)
May 20, 2008		 Stan: When we talk open it's a mindset, but marketers want the 10 steps to do it. Really need to create mindset, not follow recipe #
leighhouse (99)
May 20, 2008		 Community panel starting featuring Adam Brown (digital) from Coke, Jan Valentic (mktg) from Scotts and Stan Joosten (exp), P&G #
leighhouse (99)
May 20, 2008		 Friend Marti teaching social tools in the social media cafe http://snurl.com/29rv9 #
leighhouse (99)
May 20, 2008		 Couple cool things from over the break. Jim Oswald visualizing the live conversation http://snurl.com/29rv1 #
ikeif (1)
May 20, 2008		 # - only one person shows up in hashtags...
leighhouse (99)
May 20, 2008		 @hdavis I think that's the argument for branded space, simple brands, cliear stories... how do you engage employees in shared exp? #
leighhouse (99)
May 20, 2008		 Jeff Jarvis, you're a powerhouse, but, really, the world needs some new examples already! #
leighhouse (99)
May 20, 2008		 Retweeting @hdavis Are you in the campaign or commitment business? Are you willing to commit to customers for life? #
leighhouse (99)
May 20, 2008		 Jaffe: Biggest risk we can take today is spending $4 million on a campaign no one notices #
leighhouse (99)
May 20, 2008		 Jaffe as if speaking to most agencies I've worked at: Don't cheat in social media, you'll be found out. #
leighhouse (99)
May 20, 2008		 Looks like hash tags didn't pick up this morning. If you're following iCitizen and want earlier story, hit twitter.com/leighhouse #
leighhouse (99)
May 20, 2008		 Jaffe: "A lot of change in corporations is rogue today." Makes me think of Blue Shirt Nation's first server hidden under a desk. #
leighhouse (99)
May 20, 2008		 Jaffe's called out Kodak's "winds of change" as listening and responding relevantly to what iCitizens say http://snurl.com/29rgr #
leighhouse (99)
May 20, 2008		 Jaffe re TMobile Sucks - Conversations is between 2 or more sides. W/o debate, intensity, it's just choir preaching to each other. #
Product of Downtown Cartel