| User | |
|---|---|
| sharakarasic (123) Jun 26, 2008 |
"UGC in context= 1) collective action - whole greater than sum of parts; 2) sense of place - comm. exists apart from ind. members" #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"Resilience is better than planning." "There are more of them than you." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Ex: "After writing the 5th review, THEN ask a user to put it in a collection." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"When doing social design, don't start w/ massive designs 4 leaders/elders. Plan 4 future but build for the 90% (visitor, novice)." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Summary: 1) Don't cross the streams; 2) Context is hard; 3) Design modularly for emergent use; 4) Build in right order #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Recs: Track: set up to measure. Align community frameworks - reinforcement/incentives across me, we, it. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Consumers generate more revenue based on what producers do. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"BUT - the consumers of content generate multiples in revenue - ppl who interact w/ other users click on more ads." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"If u look at just ad-based rev. - rev. generated by ppl who make the content - they don't generated more rev. than others." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"How do you measure success? - Need to know this & design the producers' role around this." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
@frandallfarmer "They're always really shocked that a community guy asks about their business model" #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
The overlap bet. consumers, producers, & providers generates the traffic: ex. YouTube. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Maximized value creation=intersection bet/ consumers, producers (UGC), & provider value. Optimize for these 3. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"When Yahoo Local was tied to a social network, 40-60x increase in reviews if user saw friend's review." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Consult w/ social media experts, do customer research, & review competitive designs/sites to do context right. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"Context is hard." Best practice: match user desires w/ correct platforms configured in the correct contexts & TEST w/ customers. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Instead of ratings or reviews, correct platform for TV show community would be MB's or wikis. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Movies are more like "local" - rate once then forget about. But for TV, ppl want 2 talk abt shows, create extensions to TV content. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Result: page of 1000 stars. RF recommends: show avg. rating. Error: TV not like movies. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Context error: wrong platforms & scales. Ex: USTV redesign - each TV program treated like movie w/ UGC ratings/reviews. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Re context of ratings: Structure of app determines results. Do u want objective ratings or just show what's good? #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"UGC tags=subject line. Make sure user post has To: equivalent." #ocu2008 |
| mmmleisa (1) Jun 26, 2008 |
@sharakarasic Generally disagree that there is no such thing as a global "sports" context. What was discussion at #ocu2008 ? |
| sharakarasic (123) Jun 26, 2008 |
"Be clear to the user what's gonna happen with their content - it shouldn't magically show up in other places." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"... 3) fantasy sports league list or group." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"Correct context for a sports post is: 1) specific team or player page chosen by user; 2) user's blog/email client; or...#ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
No such thing as a global "sports" context. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Yahoo Sports wanted blog posts to surface everywhere in search via tag. BUT - posts were written assuming a specific page. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Context error: ignoring social boundaries. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Context for newsfeed = "what I did on the network." Different context: User shares set of photos from trip vs. posts single photo. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Context for blog = "what I think is interesting enough to share for comment within my context" #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Common context error: combine user newsfeeds, blogs, posts into 1 stream. BUT - different contexts 4 each. Don't cross the streams! #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"Most sites don't have community context - almost never is foobar.com a context." "Is language a context?" #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Common community contexts: person/user, group of ppl/users, a network entity, a collection of entities, a site or group of sites. #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
Re search: "there has been a steady increase in the average size of query" #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
"Search starting to break b/c works on keywords but doesn't give context. If search 'car door', do you want to buy one or fix one?" #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
In 1996 Bill Gates said "Content is king." 2003: Ppl said: "UGC is king." Now: "Context is king." #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
@frandallfarmer "When designing communities online, people almost always get context wrong" #ocu2008 |
| sharakarasic (123) Jun 26, 2008 |
@frandallfarmer Context is King notes: Context definition - what determines meaning; the circumstances in which an event occurs. #ocu2008 |
| claynewton (7) Jun 22, 2008 |
Got a lot of following emails over the last few days after my #ocu2008 bulk-add... verifying that they are all co-adds. Hi ya'll! |
| mwalsh (1) Jun 18, 2008 |
#ocu2008 who is likely to have the best summary for the Unconference? @billjohnston will you aggregate and make suggestions? thanks! |
| notoriousjlb (2) Jun 18, 2008 |
Hello to all the people I met at Online Community Unconference. I found the entire day incredibly useful. #ocu2008 |
| claynewton (7) Jun 18, 2008 |
To all the peeps from #ocu2008 that I did and didn't meet in person: I just paged through ~650 tweets and added ya'll! Holla! |
| tomhumbarger (22) Jun 18, 2008 |
reading the Summize #ocu2008 feed and adding new friend...http://tinyurl.com/5hjzvz |
| tomhumbarger (22) Jun 18, 2008 |
thanks to Alan and Craig from Sony Online for sharing a taxi ride after #ocu2008 today - good discussion about diffs in gaming communities |
| tomhumbarger (22) Jun 18, 2008 |
getting thru SJC airport security is much simpler than LAX - and I get to enjoy a GB beer and CPK pizza before the flight home from #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
done with #ocu2008 now returning to normal tweeting activity. I've got a triathlon in 3 days! gulp |
| penguinasana (5) Jun 18, 2008 |
multiple ways to take online offline & have real life impact #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
best possible world: migration to a new platform and the community never even knows #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
focus majority of efforts on the top 1% users in the community to get them to move first and the rest will follow #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
there's benefit in ratcheting down the feature set of the old platform slowly instead of cutting off all at once to inpsire moving #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
retweet @jfouts i have 3 #profile #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
the book "Managing Transitions" by William Bridges is highly relevant in helping groups of people through massive change #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - Twitter session tries to guess where Twitter (and other microblogging thingies) are going when they grow up... |
| k1v1n (7) Jun 18, 2008 |
People actually unfollow people? Who knew? #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
2nd nonprofit session "The reward has to be tied to the value system of the people you're trying to motivate. - Sheldon Chang #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - Twitter session identifies 14 use cases for using Twitter... |
| rachelannyes (2) Jun 18, 2008 |
in Twitter session with @bondjanebond @notoriousjlb @jowyang modersated by @billjohnston #ocu2008 |
| jowyang (5) Jun 18, 2008 |
@billjohnston says he rarely uses his feedreader now, he uses Twitter to get feeds. #ocu2008 |
| jowyang (5) Jun 18, 2008 |
One lady gets news on Twitter before anyplace else #ocu2008 |
| k1v1n (7) Jun 18, 2008 |
Sitting in a session on Twitter. Very few use it for just personal uses. One person uses it for business only. #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - how to use Twitter and other BSO's (bright shiney objects) in communities... |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - takeaway from Measurement session -- make your content "lurker friendly"...lurkers are active participants too (in their own way) |
| sharakarasic (123) Jun 18, 2008 |
Twitter doesn't show you when ppl stop following. Don't stress people's pain in community reputation systems. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
YouTube is trying to figure out how to engage with the "silent consumers" to understand their experience. But they're still silent #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Be careful about what you show. Don't highlight if someone has no fans. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
To improve 5-point system - force users to put avg down. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Favoriting is a statement of both favor & identity. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@frandallfarmer recommends favoriting. "Most favorited" works for scoring & also on profile shows personal connection to object. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
LinkedIn categorizes members into three groups: reactive, passively engaged and actively engaged (goal: r u likely to come back?) #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Past performance vs. future performance. Ex. restaurant review is about past. Person interested in rest interested in future. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
@katieshy welcome to Twitter! #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Direct evaluation of users can cause lots of trouble. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
our group is struggling to figure out how to quickly take a qualitative snapshot of an online community's "health" #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Can keep ranking private, but when items reach a certain threshold, then display. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
How do you surface the best content to members? #ocu2008 |
| andrewjcohen (4) Jun 18, 2008 |
@billjohnston Have you nominated #ocu2008 as a hot pick? If not, I can. http://twemes.com/p/suggest_pick (tag also living large in tagcloud) |
| sharakarasic (123) Jun 18, 2008 |
In bridge and chess, compete w/ people of like ability. Can just show the ppl equivalent to you - similarly ranked. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Danger of "driveby" ratings - count regular raters more #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Aging ratings allow new things to bubble to top. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
how do you define engagement? over and above sheer numbers, is there a quality index easily divined? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Can be very powerful to rate the raters i.e. Slashdot. Can base value of rating on rating of rater. #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - how do you measure satisfaction and health of the community? the big question... |
| itsthomas (67) Jun 18, 2008 |
bigger brains in G: Google, Nokia, YouTube, LinkedIn, LiveWorld #ocu2008 |
| rachelannyes (2) Jun 18, 2008 |
Wow! Serious brains in F: Intel Education, Hi5, AAA, O'Reilly, Cafe Press, LinkedIn, All. for Climate Protection #ocu2008 |
| evolvingWe (5) Jun 18, 2008 |
Other vendor reps have Harvest envy @ #ocu2008 :) |
| sharakarasic (123) Jun 18, 2008 |
Just came from @frandallfarmer "Context is King" session. He rocks. Took handwritten notes & will post later. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
in the metrics session now. going around the room for intros and questions/comments on how we each see the topic #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Get enough reviews and they almost always represent a J curve. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@ChristopherA session on ratings/rankings. Ppl much more likely to rate something they have positive feelings about. #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
@jowyang attended the "Community Platforms are SH*T" session and should have a blog post out soon...4 key takeaways - #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
major takeaways from #ocu2008 nonprofit session: differentiate between fundraising, advocacy & services; welcome wagon idea; goal-setting |
| anitaborg_org (24) Jun 18, 2008 |
how do we know these are the right metrics? leslie says "just do it!" getting people into stream, engaging people up the ladder #ocu2008 |
| dydimustk (1) Jun 18, 2008 |
bummed I can't be at #ocu2008 (was full by the time I got the ok) |
| anitaborg_org (24) Jun 18, 2008 |
no answer to the question to what the right metrics are. call this a benchmarking year (it is!) figure out the ones that make sense #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Farmer: if building a new site, design the newbie experience first before getting detailed on the long-term user experience #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
important to building community online: going out & about on the web establishing relationships with key people; authenticity #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Farmer: if you look at advertising based biz models, delta between content-producing visitors and content-consuming visitors is nil #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
BIG endorsement by @frandallfarmer for RITE testing (rapid iterative testing and evaluation) before launch http://snurl.com/2kpes #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
i'm always studying our ABI online communities looking for gaps/unmet needs. need better ways to gather input on that #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
need both (numbers and networks) encourage discussion between people horizontally. can provide diff entry points for diff audiences #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Farmer: Context is hard. Match user desires with correct platforms configured in correct contexts and test with the customers. #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
what defines a successful community? depends on your orgs & community's goals/needs. connectedness a better measure than members #ocu2008 |
| penguinasana (5) Jun 18, 2008 |
the ongoing ?: how do you engage more users w/o seeming spammy #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
so many of our community building issues are the same as for-profits, but there are diffs, e.g. sensitivity to feeling marketed to #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
If thinking of rating content on a scale, if you've got a J curve in your 5-star system, just do a thumbs-up instead. #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
most of the nonprofits in this room are working more on providing community services than on advocay & fundraising. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
listening to @frandallfarmer sing "one of these things is not like the other" and wondering which Sesame Street character he'd be #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Think of User-Generated Content as an email. The tagged content is like the subject line. Make sure posts have an equivalent To: #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
giving people a way to participate in something anonymously (e.g. polls) can help the shy get their feet wet #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
megan has done "tech soup misses you" emails. tweet later app can send an automatic message to new followers. #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
more ways of engaging new members & providing a personal component? blog updates, email alert on comments, mentors, "lonely user" #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
welcoming new members. community clinic voice has a "welcome wagon" where members welcome new members and interact with them. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Common Community Contexts: a person, a group of people, a network entity, a collection of entities, a "site", language? #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
friendly reminder to @jowyang of #ocu2008 hash tag for conference! |
| anitaborg_org (24) Jun 18, 2008 |
multiple audiences with different levels of online presence & engagement, e.g., donor vs. volunteers vs. community being served #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
if you want to do ratings and reviews, you're not getting a "we" experience. white-label guys sell you stuff but not how to use it #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
me groups: purpose is self-expression. we groups: purpose is sense of belonging, membership. it groups: purpose is knowledge base #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Community Types, Tools and Sizes framework from @frandallfarmer (me, we, it) #ocu2008 see Flickr pic of it here: http://snurl.com/2kox9 |
| k1v1n (7) Jun 18, 2008 |
The "We" of community. Who is in the group. Emotional connections. Would you miss someone if they left? #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Farmer: What are Online Communities really about? Collective Action, Sense of Place: User-Generated Content in Context #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
at @frandallfarmer session on Context is King #ocu2008 context is what determines meaning |
| itsthomas (67) Jun 18, 2008 |
1996: Bill Gates says "Content is King!" 2003: "[User-Generated] Content is King!" now: "Context is King!" (vs Attention) #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
my next #ocu2008 session is on nonprofit communities, convened by rachel and joel |
| anitaborg_org (24) Jun 18, 2008 |
whirlwind tour of #ocu2008 speek geek demos; lots of white label social networking platforms: solutionset, lithium, pluck, jive, liveworld |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - interesting next session "Community Platforms are SH*T" - wonder if any vendors will show up? |
| tomhumbarger (22) Jun 18, 2008 |
phew...taking 5 to sit down at #ocu2008 geek sessions were fun |
| thisKat (2) Jun 18, 2008 |
Great tweets coming out of #ocu2008 Seems the content is much more advanced that #c20 |
| anitaborg_org (24) Jun 18, 2008 |
okay, running out for a quick look at some #ocu2008 speed geek demos before it's too late. |
| itsthomas (67) Jun 18, 2008 |
in the OCU speed-geeking sessions. A little bell rings every five minutes. We drool and move to the next stop. floor is soaked #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
bad mojo with the wireless connection at #ocu2008 so i snuck into a conference room during speek geek demos. met @jowyang at lunch today! |
| sharakarasic (123) Jun 18, 2008 |
@jakemckee At Lego, he found that he got the best alerts from relationships w/ people. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
BEST tool? commty manager who's got the relationship with the community that when something goes wrong, can help the commty thru it #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Cross-posting tools: TubeMogul, ScribeFire, Disqus, SezWho #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Being distributed everywhere is an advantage and disadvantage. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
tradeoffs following the #ocu2008 twitter tag: real-time auto-update but incomplete on twemes v comprehensive but click-to update on summize |
| sharakarasic (123) Jun 18, 2008 |
Tools or activities to streamline contributing and conversing in multiple places? #ocu2008 |
| andrewjcohen (4) Jun 18, 2008 |
Watching tweets from Online Community Unconference in CA. Wish I were there: http://twemes.com/ocu2008 #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
2 great sessions so far at #ocu2008 - it'll be fun to see the notes from the other sessions... |
| sharakarasic (123) Jun 18, 2008 |
HRBlock helps people w/ taxes in Second Life. #ocu2008 |
| joipodgorny (1) Jun 18, 2008 |
just realized i am missing #ocu2008 :( i WILL be at sonoma, tho |
| andrewjcohen (4) Jun 18, 2008 |
Lots of good learnings from the Online Community Conference in CA. Wish I was there. Watching tweets:http://twemes.com/ocu2008 #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@chrisheur It's a balance. Seasonality important - no one cares abt taxes in June or July. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
good idea from @bigs : instead of a really big press release, maybe release a bunch of tiny memes and see what sprouts? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
You want to lead ones who have biggest impact for you and your business. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@jakemckee Editorial calendar wrong model. For comm. activity, need constant move toward training community to create themselves. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
What organizational change do we need? #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
advice from @chrisheuer you have to be prepared to deal with emergence. be flexible, not rigid in our approaches #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Tools or tricks to push out content? Ongoing editorial calendar combined with the "Hi, we're new!" and hot topics. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
We're not dealng with a corporation, we're dealing with a group of people. How r we helping groups of ppl interact? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@nataliaenvy is our digg expert here #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
it's not enough that we (the managers) expect failure, but we have to let the community know to expect the same failure #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
advice for community managers: be explicitly experimental #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Be honest if you're just trying something out - be "explicitly experimental." Thanks @bigs #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Brooklyn Museum has an ArtShare app that allows FB users to share the art they like in the museum http://snurl.com/2kma3 #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Brooklyn Museum has FB app that allows you to add art you like to your FB profile. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
digg FB page not for conversation, for connecting w/ digg culture. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
"Whatever you do, do it well" - Abraham Lincoln quoted by @chrisheuer #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Digg using Facebook as a place to demonstrate the culture of the organization, not field tech issues #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
digg FB page has 10,285 fans, but only 373 wall posts. Push out videos of them playing RockBand in office to dispense digg culture. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@bigs but even if you syndicate, someone will try to converse w/ you #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Sometimes you're not creating community on other places, you're syndicating #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
know that sometimes people join your community simply as a way to align their identity with yours, not to participate there #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
What are your group members looking for on various sites? Tailor what you do to that. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Role of editor/listener to synthesize conversations. Capture knowledge. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
VRM - vendor relationship management - how i want my data to be used and what do i get #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@bigs We need to determine the social graph of communities - how communities are connected. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
This is about investing in individual relationships or relationships with small groups. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Focus on 2 or 3 to put energy in. If not meeting needs, get rid of. #ocu2008 |
| claynewton (7) Jun 18, 2008 |
Table J: Incentive and reward based systems #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
my challenge for the day: scoop @sharakarasic on Twitter . She's so quick to post, I fear it can't be done #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
"You can't use them all" #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@itsthomas How to keep track of different places where ppl respond? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
You can't use them all. How to decide which ones to use? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
How to get stats from multiple sites? #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
resource! http://Tubemogul.com to publish video once and have it appear on multiple sites #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
TubeMogul posts video to multiple sites #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
in session with @chrisheuer re: Where is your Community? "managing across multiple site" #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
At FriendFeed, need to be able to search for comments on your blog. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@chrisheuer about to start his session on managing community across multiple sites #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Do AND Bridge commtys. find technology that allows you to both attract users to you and bridge to other places where they are #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
christie says anyone who thinks they're a community building expert is crazy! #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@ChristoperA Social networks without emotional component don't work. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Yahoo wiki showed photo & name of who read your wiki page. Contributors loved it. Created tacit signoff. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Top 1% leaving Yahoo finance mb's reduced traffic by 25%. But then ppl in 9% moved in. Msg board quality shot thru roof. #ocu2008 |
| k1v1n (7) Jun 18, 2008 |
Learning incredible amount about Yahoo Answers. I think I might have blogged about this. Good to hear it confirmed from the source. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Yahoo finance mb's redone to make reputation more important. Top 1% lwho tended to flame left... #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@frandallfarmer Yahoo 360. A single 1%-er account deleted. Then lost 10% of traffic. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Sun Microsystem finds forums are effective, but mailing lists are still the staple used by most communities #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
leverage FriendFeed as a way to house your info in one spot (coming from 30 diff portals) to show what' sgoing on everywhere else #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@frandallfarmer Top fastest answerers had low quality answers. If u don't drive toward your goals, can't monetize yr community #ocu2008 |
| evolvingWe (5) Jun 18, 2008 |
Drove past yahoo last nigh heading to #ocu2008 Did anyone else see the employees fleeing under cover of dark? :-) |
| sharakarasic (123) Jun 18, 2008 |
@frandallfarmer Yahoo Answers supposed to produce quality answers, but incentives to answer fast made it a msgboard w/ points #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@frandallfarmer asks: Do you plan for stability or growth? He plans for stability first. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
aggregating strategies for identifying community interest: wikipedia, facebook, upcoming, linkedin #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@frandallfarmer Yahoo corp, wiki edited by 1000's ppl. They don't hv moderation problems b/c could be fired. #'s depend on context. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
If you edit wiki, have to be both proud and humble. Proud to share your info, humble to let others edit. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Early adapters get biggest reputation bang in online community. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@ChristoperA Wikis grow well when small - great exposure & trust. When large also work well. Participation ebbs in the middle. #ocu2008 |
| anitaborg_org (24) Jun 18, 2008 |
at online community unconference i've convened a session on "find them where they are" versus "if you build it they will come" #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
quotable: "I don't want to have to babysit 50 communities to see where/how/what they're talking about us" #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@jakemckee Things you do for each area different. Pay attention to how they affect each other. Different strategies. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@jakemckee says that it's not about choosing bet. 90/9/1, it’s about strategy for each. #ocu2008 |
| WabiSabiMe (1) Jun 18, 2008 |
Wishing I was at #ocu2008 but settling for the tweme http://twemes.com/ocu2008 le sigh. le pout. - http://bkite.com/00CRZ |
| sharakarasic (123) Jun 18, 2008 |
@frandallfarmer what r the technical costs to support the 1%. how do i change technology to meet goals for what those 1% will do? #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
cafe press identifies super users they cultivate a close relationship with to create a broader community outside CP #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
More on Dunbar's number on @ChristoperA blog http://tinyurl.com/e3t8w #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
when core community # gets above 150, more flames. lack of trust. may split. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
how do you determine whether someone is "in your community"? you have their email address? they talk about your content? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
More on Dunbar's number: http://en.wikipedia.org/wiki/Dunbar #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
90/9/1 rule: 90% lurkers, 9% ntermittent contributors, 1% top contributors #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
As you convert one of the 90% lurkers to the 9%, it brings more people to the group overall. #ocu2008 |
| k1v1n (7) Jun 18, 2008 |
Listening to Christoper Allen makes me wish he'd blog more. He's a wealth of information. People are seriously engaged. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Intuit philosophy re: community is that it has to exist both online and offline or it won't work #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
In online world since '82 participation stats are: 90%/9%/1% - 90% lurkers - participation inequality. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
in session on "build it and they will come?" or "go to where they're already at? (answer: yes) #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
signed up to lead a session on "pulling the plug?" what happens when you need to get out of the online community hosting space? #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
ned up to lead a session on "pulling the plug?" what happens when you need to get out of the online community hosting space? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
As ratio of ppl u recognize becomes higher, ur more likely to trust group. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
"Familiar Strangers": ability to recognize faces higher than names. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Limit to how much one person can manage emotional relationships - avg 300 #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
For voluntary communities online, such as Ultima Online & WoW, social cohesion rises until 50 ppl then dissolves at 150 #ocu2008 |
| k1v1n (7) Jun 18, 2008 |
Groups of 150 require people to spend 40% of their time grooming. So much for devoting 2 days a month to community. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Hard to maintain informal trust if group larger than Dunbar #. #ocu2008 |
| k1v1n (7) Jun 18, 2008 |
The numbers behind trust. Session being coordinated by Christopher Allen http://tinyurl.com/e3t8w #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
we have to spend 40% of our awake time grooming to ensure informal trust - prediction based on apes #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Group limit exists b/c we hv built-in "ape" trust mechanism. Eye contact, eating forms natural trust that doesn't req. politics,law #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Dunbar number 150 - relates to size of tribes of apes. Correlation bet. neocortex size of ape and size of their group. #ocu2008 |
| jowyang (5) Jun 18, 2008 |
@mndaniels save me a seat(s) Hope to come right after lunch #ocu2008 |
| claynewton (7) Jun 18, 2008 |
"Cross networking madness" in Room H #ocu2008 |
| 93octane (3) Jun 18, 2008 |
@penguinasana Welcome and hello, thanks for the follow! i'm at #ocu2008 in spirit. ;) |
| johnmark (4) Jun 18, 2008 |
*7$#$!!! where's my charger??? #ocu2008 |
| notoriousjlb (2) Jun 18, 2008 |
Lots of great sessions. #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@jowyang at least there will be lots of tweeting from here #ocu2008 |
| TechSoup (1) Jun 18, 2008 |
response to proposed session on building community when working remotely: isn't that what twitter is for? #ocu2008 |
| thisKat (2) Jun 18, 2008 |
@scottmoore @manima I'll be watching your tweets on #ocu2008 So bummed I can't be there. |
| sharakarasic (123) Jun 18, 2008 |
i need alts to attend all of the sessions i'd like to #ocu2008 |
| johnmark (4) Jun 18, 2008 |
#ocu2008 hey look a twhirl user |
| evolvingWe (5) Jun 18, 2008 |
#ocu2008 just signed up to demonstrate Harvest Reporting server in open space demos. |
| penguinasana (5) Jun 18, 2008 |
info. overload! what sessions to choose! i will be typing away notes #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
things are getting feisty at the unconference topic grid. @identitywoman trying to bring order to manage the potential disorder #ocu2008 |
| claynewton (7) Jun 18, 2008 |
Topic board at #ocu2008 - Photo: http://bkite.com/00COC |
| 93octane (3) Jun 18, 2008 |
Retweet @tomhumbarger #ocu2008 - Law of 2 Feet - if u are not learning or contributing, it is your responsibility to find somewhere you ... |
| itsthomas (67) Jun 18, 2008 |
Following the collective #ocu2008 twitterstream at http://twemes.com/ocu2008 |
| geekygirldawn (1) Jun 18, 2008 |
@johnmark @geekygirldawn is sad to be missing #ocu2008 but it conflicts with Ignite Portland. #ip3 If only I had Star Trek Transporter :( |
| itsthomas (67) Jun 18, 2008 |
mass of folks at the front of the room queuing up to pitch their sessions... today's grid is going to fill up nicely #ocu2008 |
| johnmark (4) Jun 18, 2008 |
#ocu2008 where's @geekygirldawn ? |
| itsthomas (67) Jun 18, 2008 |
and above all, The Law of Two Feet: If you are not learning or contributing it is your responsibility to find somewhere you are. #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
3) Whenever it starts is the right time, 4) Whenever it is over, it is over... (document takeaways on the ocu wiki!) #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Principles of OpenSpace 1) Whoever comes are the right people, 2) Whatevery happens is the only thing that could have... #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - Law of 2 Feet - if you are not learning or contributing, it is your responsibility to find somewhere you are... |
| 93octane (3) Jun 18, 2008 |
now watching the live tweets from the Online Community Unconference in Mountain View --> #ocu2008 <-- wow! another FREE conference ... |
| claynewton (7) Jun 18, 2008 |
What's a social dumproom? (Besides being a not-so-awesome term.) #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - twing for searching online communities and forums... |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - twing for searching online communities and forums... |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - my Twitter pic shows me with a Celtics...FWIW, I'm not a Celtics fan, I lost a bet with my friends at Boston-based @mzinga |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - sponsor 1-minute pitches with Liveworld, Jive, Tween, Pluck, Hivelive, SolutionSet, Lithium, Omyidar Networks |
| penguinasana (5) Jun 18, 2008 |
@sharakarasic i concur #ocu2008 |
| penguinasana (5) Jun 18, 2008 |
introductions @ ocu2008--excited by diverse/interesting crowd #ocu2008 |
| evolvingWe (5) Jun 18, 2008 |
#ocu2008 feeling outnumbered by 5 jive and 5 lithium guys. It's going to be a fun day. |
| sharakarasic (123) Jun 18, 2008 |
@scottmoore and @frandallfarmer are for hire. snatch them while you can...#ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - lots of Lithium people...swarming... |
| itsthomas (67) Jun 18, 2008 |
such a diverse set of businesses represented at this year's online community unconference... are we finally mainstreaming? #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
cafepress. google, flickr, consumer reports, mybloglog, babycenter, glef, etc. here #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
great to put the sound of folks' voice and a wee bit of personality to the names on the registration list #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
lots of smart ppl in the room at Online Community Unconference - t'will be a day of fun #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - lots of interesting people... |
| johnmark (4) Jun 18, 2008 |
tweeting today from online community unconference #ocu2008 |
| jfouts (1) Jun 18, 2008 |
at #ocu2008 the wifi is kinda flaky but lots of interesting people here |
| sharakarasic (123) Jun 18, 2008 |
i see @frandallfarmer just walked in #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
@tomhumbarger you made it! hooray! #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
going around the room with introductions (250 of them). A nice reality check for the online photos folks have posted of themselves #ocu2008 |
| jerrymichalski (1) Jun 18, 2008 |
sad I can't make either #ocu2008 or #supernova2008 today. off to Dallas shortly |
| itsthomas (67) Jun 18, 2008 |
Johnston: so much knowledge and experience in the room, uncoference is the best format and @identitywoman is today's facilitator #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
#ocu2008 - intros are starting...for all 200 participants... |
| itsthomas (67) Jun 18, 2008 |
Bill Johnston kicking things off, noting there are over 250 online community practitioners in the room. how cool is that? #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
Followers: I'm live-tweeting from the Online Community Unconference in Mountain View today so turn your phone notifications off #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Joe Cothrel, are you on Twitter? #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
I've got a four-outlet extension plug if it's needed for the only outlet in the room. dm me for access #ocu2008 |
| sharakarasic (123) Jun 18, 2008 |
Just met Shino and Katie from Babycenter, we are fellow chargers #ocu2008 |
| claynewton (7) Jun 18, 2008 |
At #ocu2008 getting ready for things to get rolling. I wish I had some OJ. |
| sharakarasic (123) Jun 18, 2008 |
At #ocu2008 at the Computer History Museum in San Jose, Charging my battery. |
| tomhumbarger (22) Jun 18, 2008 |
made the 6:05 flight to San Jose by 2 minutes - do you know the way to San Jose? #ocu2008 - am now sitting in the CGH waiting for food |
| andrewjcohen (4) Jun 18, 2008 |
Giving a shout out to folks attending the "Online Communities Unconference" in Mt. View, CA. from the home office in Alexandria, VA #ocu2008 |
| itsthomas (67) Jun 18, 2008 |
been up for 90 min already. love coming West again after time in EDT. Heading over to Online Community Unconference in an hour #ocu2008 |
| tomhumbarger (22) Jun 18, 2008 |
up at 4:45 and on my way to LAX and #OCU2008 - looking forward to a day of community discussions and conversations |
| evolvingWe (5) Jun 18, 2008 |
finally in san Jose for #ocu2008 |
| jowyang (5) Jun 17, 2008 |
@billjohnston says huge turnout expected at Online Community Unconference tomorrow (over 250 folks) #ocu2008 |
| anitaborg_org (24) Jun 17, 2008 |
tying up loose ends before tomorrow's online community unconference at computer history museum. will tag my tweets from there #ocu2008 |
| jowyang (5) Jun 17, 2008 |
Are you going to the Online Community Unconference tomorrow? I'll try to swing by, scheduling permitting #ocu2008 |
| itsthomas (67) Jun 17, 2008 |
on my way to Dulles airport to fly to sfo. taking off my #bb08 tag and donning my #ocu2008 one |