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Social Media Targeting: Turn Browsers Into Real Buyers

May 1, 2013
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Online businesses and marketers are constantly looking for ways to convert visits into actual sales. To accomplish this, you have to ensure that you only target relevant users who are actually interested in your company and offerings. There are studies showing that only 3% of internet surfers actually purchase products from companies. There are a number of strategies and tools that will entice web browsers to buy products. You can make use of paid and free tools to increase web traffic and boost income.

1. Good Content

Providing useful and relevant information is one of the key methods in changing browsers into real buyers. The content should show people how they can benefit by using the product or service. Talk about the advantages for the customer instead of trying to sound like a salesman.

2. Communicate Properly

Take time to talk to your target customers. Discuss the related topics and matters in the industry and answer queries and concerns within a reasonable amount of time. Use different tools and features in social media sites to talk about specific topics. Examples are hashtags where people can gather regularly and talk about a single issue. cust3 Read Why Social Media Engagement Is A Big Deal.

3. Product Availability

Always have stocks and products available whenever customers need these. When people decide to purchase, there should be sufficient stocks each time to give the impression of reliability and good reputation.

4. Learn How to Adjust

The demands of customers will vary depending on the situation and market conditions. Be supportive to the different needs of clients by being available at different times of the day and regardless of location. Prepare the modes of delivery and payment and assign a few more professionals to guarantee that all needs are properly covered.

5. Assign More People

As your business continues to grow, social media accounts have to be managed properly. Look for skilled and friendly staff who can update information and find solutions to customer problems and concerns within a reasonable amount of time.

6. Be Approachable

In social media networks, give the impression that you care about customers. Take on a casual conversational tone to let people know that there is a real human being manning the account. Share casual photos and other information that will solidify relationships with customers. cust1 Read about Customer Relationships on Social Media.

7. Research

Always be on the lookout for new products and developments in the industry. Provide accordingly to the needs and demands of individuals. The trends and needs of customers can vary depending on the season and market conditions. Make sure you always have the needed products and services based on these changes.

8. Train your Employees

You and your employees should be updated with new methods and strategies in selling, marketing and customer support. The idea is to provide solutions to customer problems and needs by giving useful information that is not available elsewhere. Give specific answers to questions and provide the impression of being a leader in the industry. Read more about Social Media Trends You Should Pay Attention To.

9. Create an Effective Schedule

Properly time updates and information. Create a calendar spanning a quarter, half a year or a whole year which shows when you should introduce new trends and products, contact key customers and use new marketing schemes and programs.

10. Assess Information

After each campaign or program, gauge the success of the approaches by using social media tools and analytical apps. These programs will show how well clients responded to your previous approaches and techniques. Make the necessary adjustments to continue growing your network. cust2 Read more about Analytics Tools and their Benefits. Also communicate with other social media experts and marketing affiliates to share and acquire useful information. You can meet key clients through these contacts and improve sales and performance.

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