MWmDenis
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Definitions
created on January 16, 2015
Service Lifecycle Management - the after market capabilities analogous to Product Lifecycle Management (PLM). SLM is between PLM and Customer eXperience Management (CX or CXM). The SLM domain includes service planning, scheduling, and execution; service parts optimization; warranty management; contract service level agreement (SLA) management; maintenance, repair, overhaul (MRO); technical content management / document management; ...
created on February 26, 2014
Aeronautical Information Technology (IT) - IT related to aerospace, aeronautics and aviation
created on February 26, 2014
Passenger Experience - normally related to the aviation industry - could relate to any passenger (PAX) transportation industry - also related to #CustServ customer service and #CXM Customer eXperience Management for transportation - see Mary Kirby @Runwaygirl