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MWmDenis

Member sinceFebruary 26, 2014
Twitter Username@mwmdenis
BiographyPersonal opinions of societal observer, strategist, techy, muscle car enthusiast and general pontificator on any subject of interest (understood or not).
URLhttp://t.co/kpWx7nDkaP
Hashtags4 hashtags created
Definitions4 hashtags defined

Definitions

created on January 16, 2015
Service Lifecycle Management - the after market capabilities analogous to Product Lifecycle Management (PLM). SLM is between PLM and Customer eXperience Management (CX or CXM). The SLM domain includes service planning, scheduling, and execution; service parts optimization; warranty management; contract service level agreement (SLA) management; maintenance, repair, overhaul (MRO); technical content management / document management; ...
created on February 26, 2014
Aeronautical Information Technology (IT) - IT related to aerospace, aeronautics and aviation
created on February 26, 2014
Passenger Experience - normally related to the aviation industry - could relate to any passenger (PAX) transportation industry - also related to #CustServ customer service and #CXM Customer eXperience Management for transportation - see Mary Kirby @Runwaygirl
created on February 26, 2014
Aviation MRO Maintenance Repair & Overhaul

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